Privacy Policy

Effective Date: January 15, 2025

At Crystal Crownn, we are dedicated to safeguarding your personal information and ensuring a secure shopping experience. This Privacy Policy outlines how we collect, use, and protect your data.

1. Information We Collect

We gather a range of information to provide a personalized shopping experience and fulfill your orders:

Personal Information:
When you place an order, create an account, or subscribe to our newsletter, we collect basic personal details such as:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

Payment Information:
For payment processing, we collect payment details, such as your credit/debit card numbers, securely through encrypted payment gateways. We do not store your payment information after the transaction is completed.

Non-Personal Data:
We use cookies and similar technologies to collect data that helps us improve your shopping experience. This includes information about your browsing habits, such as:

  • IP address
  • Browser type
  • Pages visited
  • Device type

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To fulfill your orders, process payments, and deliver your purchased items.
  • Personalization: To enhance your shopping experience by providing recommendations, offers, and promotions tailored to your preferences.
  • Communication: To send order confirmations, shipping updates, promotional emails, and newsletters.
  • Improvement of Services: To analyze user behavior and feedback to improve our website’s functionality and user experience.

3. Data Security

We prioritize the protection of your personal and payment data:

  • Encryption: All sensitive information, including personal and payment details, is encrypted using industry-standard SSL (Secure Socket Layer) technology.
  • Security Updates: Our systems are regularly updated and tested to protect against unauthorized access, data breaches, and other potential threats.
  • Access Control: Access to personal data is restricted to authorized personnel only, and we have stringent procedures in place to safeguard your information.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. If you wish to delete your account or personal data, please contact us, and we will promptly assist you in removing your information from our system.

5. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct your personal information at any time.
  • Deletion: You can request to delete your personal information from our records, subject to certain exceptions (e.g., legal obligations).
  • Opt-Out: You can opt-out of receiving marketing communications from us by clicking the unsubscribe link in emails or contacting us directly.

6. Third-Party Services

We may share your information with third-party services that assist us in processing your orders, such as payment processors, shipping partners, and email service providers. These third parties are obligated to handle your data securely and only for the purposes of completing the services they provide.

We do not sell or rent your personal data to third parties for marketing purposes.

7. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights under data protection laws, please feel free to reach out to us: