Refund and Returns Policy

Effective Date: January 15, 2025

At Crystal Crownn, we stand behind the quality of our products and are dedicated to ensuring your satisfaction. Our refund and returns policy is designed to offer you a smooth and hassle-free experience.


1. Return Eligibility

  • Items must be returned within 30 days of delivery.
  • Products must be unused, undamaged, and in their original packaging with all tags and certificates included.
  • Custom or engraved items are not eligible for return unless they arrive damaged or defective.

2. Return Process

  • Contact Us: Email us at Contact@crystalcrownn.com with your order details and the reason for the return.
  • Return Authorization Number (RAN): Our support team will provide a Return Authorization Number (RAN) for your return.
  • Return Shipment: Securely package the item and ship it to the following address:
    • Address: 802 Edgar St, Yoakum, Texas (TX), 77995

3. Refunds

  • Refunds are processed within 7-10 business days after we receive the returned item.
  • Refunds will be issued to the original payment method used for the purchase.

For any questions or further assistance, please contact us at: